Meet the team
Emma Broadhead
Lead Account Manager.
Emma joined Digitally Charged in 2019 after working across sales, customer service and marketing. Her motorcycle-industry experience dates from 2012 and includes supporting dealerships and working with global motorcycle brands.

Biography
Emma Broadhead
When I started working for Digitally Charged we were a small team of 4, so to see how much the company has grown over the last few years is incredible
Emma joined Digitally Charged in 2019, having been in sales, customer services, and marketing roles since leaving university with a Business management & Psychology degree; more specifically within the Motorcycle industry since 2012. Previous experience with worldwide motorcycle brands enabled Emma to pick up a vast bank of knowledge, which saw her supporting motorcycle dealerships across the UK, and working alongside a global distributors top grossing account manager at the time. Her previous experience within the motorcycle industry follows the customer journey from start to finish, which gives her the skills needed to support all aspects of clients needs.
When I started working for Digitally Charged we were a small team of 4, so to see how much the company has grown over the last few years is incredible, and a testament to Chris, and the rest of the teams hard work and determination. The great part of this role is that you continue to learn every day, have the ability to be creative, and are supported along every step, as well as creating great results for our clients.
Emma acts as the connective layer between clients and specialists inside the agency, helping make sure requirements are understood, actions are owned and projects continue moving across markets and disciplines.
Key skills
Experience
Managing communications between clients and key team members.
Web content management and development.
Web content creation and optimisation.
Project management and organisation with worldwide brands.
Experienced customer service skills.
Over 12 years in the Motorcycle industry.
Contribution
What they bring to the team
Lead account management.
Client communication and coordination.
Motorcycle dealer and customer-journey knowledge.
Web content and international project delivery.

